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Back to Cashier (POS) and Waiter

Recording and sending orders to the kitchen

Receiving the Order at the POS Terminal

When you open a table, the category menu appears on the left side, while the Table Ticket appears on the right.

Registration Steps:

  1. Item Selection:
    • Tap the category (e.g. Main Dishes & Appetizers).
    • Tap the desired dish (e.g. Grilled Beef Steak with Baked Potato).
    • The dish is immediately added to the order ticket.
  2. Modification of Quantities:
    • Press several times on the plate or use the + / - buttons on the ticket to adjust the number of servings.
  3. Adding Kitchen Notes:
    • Tap the pencil icon or the Note button below the item.
    • Select a quick edit or enter some text (e.g. "Medium-rare, no spice butter").
  4. Sending to the Kitchen:
    • At the bottom of the ticket, press the highlighted Send to Kitchen button.
    • System:
      • It instantly sends the order to the kitchen and counter screen in real time without delays.
      • Prints tickets on the thermal printers of the respective stations (e.g. at the Zgara station).
      • Moves items from the "Unsent" section to the "On Desk" section.

Warning: Each delivery to the kitchen uses unique security keys (Idempotency). If the Wi-Fi connection is momentarily disconnected, the system will never send the order twice once the network is restored!