Order management at the pick-up counter

Receiving Operational Screen (/admin/pickup)

Employees serving at the counter have access to a special interface optimized for speed and simplicity.

---

Dividing Orders by Columns:

On the /admin/pickup screen, messages are displayed in three categories:

1. Awaiting payment: Orders just placed by mobile customers who have an active payment code.
2. Preparing: Orders that have been paid for and are currently being cooked in the kitchen.
3. Ready: Orders that the kitchen has marked as ready and are waiting to be picked up by the customer.

---

How to Process an Order at the Counter:

1. Finding the Order:
   • When the customer approaches, search for their code in the search box (e.g. type 842) or tap the corresponding card in the list.
2. Control and Modification:
   • View the order items. If the customer wants to add a drink at the last minute, you can do so before payment confirmation.
3. Payment Confirmation:
   • Press the green button Money received — confirm and print.
   • System:
     • Records the receipt at the designated cash register.
     • Gives the order an official receipt number (e.g. No. 14).
     • Automatically prints the fiscal receipt and kitchen ticket.
     • It immediately sends the order to the kitchen board.
4. Package Delivery:
   • When the dish is ready from the kitchen, the card moves to the "Ready" column.
   • The customer approaches with the coupon number. The cashier hands him the package and presses the Delivered button.
   • The order is successfully archived.