How self-service ordering works

What is Self-Service in BletaGo?

For bars, fast food restaurants or restaurants offering "Takeaway" service, BletaGo offers a dedicated tableless mode.

In this mode, the customer does not sit at a numbered table, but orders from the restaurant's general QR code (/{companySlug}), receives a payment code and collects the order with a coupon number.

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Customer Operational Steps:

1. Scanning the Restaurant General Code:
   • The customer scans the code placed at the entrance, counter or on social networks (e.g. https://bletago.com/vila-panorama).
2. Food Selection:
   • The customer selects dishes and drinks like on any other menu and presses "Place order".
3. Payment Code Generation:
   • The system displays a unique payment code (e.g. #P-842) on the screen with a 15-minute countdown.
4. Appearance at the Counter:
   • The customer approaches the counter and tells the cashier the code.
   • The cashier scans the code on his screen, collects the money, and prints the receipt.
5. Getting the Withdrawal Number:
   • After payment, the customer's phone screen (and printed coupon) displays the large withdrawal number (e.g. No. 14).
   • The customer waits until the number 14 appears in the "Ready to Pick Up" column on the hall's television screen!

Warning: If the customer does not appear at the counter within 15 minutes to pay, the order is automatically canceled without even entering the kitchen, thus preventing unnecessary food waste.