What is BletaGo and how does it work?

What is BletaGo?

BletaGo is an integrated restaurant and bar management platform, which brings together in a single ecosystem:

1. Digital ordering from the table with QR code (without the customer needing to download any app).
2. Digital point of sale (POS) for waiters and hall staff.
3. Real-time kitchen board (KDS) with acoustic and visual notifications according to courses.
4. Complete warehouse and inventory management (raw materials, purchase invoices, loss invoices and accompanying invoices).
5. Daily cash register cycle (TCR), waiter shifts and reconciliation of on-hand balances.
6. Automatic fiscal invoicing with accurate calculation of VAT rates and support for multiple currencies.

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How are the modules connected into a single operational flow?

In a modern restaurant like our illustrative example Vila Panorama Restaurant & Lounge, here's how the complete workflow works:

[ Klienti në Tavolinë ] --(Skanon QR)--> [ Shikon Menynë Live & Porosit ]
                                                      |
                                     (Dërgohet në çast në kohë reale)
                                                      |
                                                      v
  [ Bordi i Kuzhinës ] <---------------- [ Kasa POS e Kamarierit ]
  (KDS: Fillo -> Gati)                    (Pranon / Modifikon / Shërben)
           |                                          |
  (Zbritet Inventari)                                 v
           |                               [ Mbyllja e Tavolinës ]
           +-----------------------------> [ Fatura Fiskale & QR Tatimor ]

1. Scan and Select: The customer sits in one of the restaurant areas (e.g. Veranda with View, Table 3) and scans the QR code with the phone camera. The menu opens immediately with prices in lek (ALL) or euro (EUR), real photos and declared allergens.
2. Hall Sync: If the restaurant operates in Customers order directly mode, the order appears immediately at the waiter's counter and on the kitchen screen in real time.
3. Course Preparation: The kitchen first sees Course 1 (Appetizers/Drinks). Once the dish is ready and marked "Served" by the waiter, the system activates Course 2 (Main Dishes).

4. Ingredients Discount: Each dish sold automatically downloads the ingredients associated with its recipe from the corresponding warehouse.
5. Closing and Billing: Finally, the waiter prints the bill summary, collects the money (cash or card) and the system creates the official electronic receipt.

Tip: BletaGo works completely in the Cloud or on a local network, guaranteeing maximum speed even when there is a high flow of customers.